1 Year NBD 1P Advantage Plan PM for Smart-UPS 5K-7K

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.

Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.

Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.

While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.