Engage 40 - USB-A UC Mono

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.<br><br>It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times...)<br><br> With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoiceTM will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeToneTM 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.<br><br>We’ve included loads of groundbreaking hearing protecting technologies, including:<br><br> <br>IntelliTone 2.0TM, which keeps average noise exposure at a safe level<br> <br>PeakStopTM 105 dB, which prevents sudden loud noises<br> <br>BalancedVoiceTM, which processes the incoming sound for clearer calls<br> <br>Speech level normalisation, which keeps incoming calls at your preferred volume<br> <br>Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds<br><br>Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.<br><br>Engage 40 uses a unique signal processing algorithm, BalancedVoiceTM, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.<br><br>But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. <br><br>_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.<br><br>The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. <br><br>A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²<br><br>With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.<br><br> <br><br> _{2. Software may be needed for configuration. Refer to <a href="/platforms">Jabra.com/platforms</a> for details.}

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy.<br><br> A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

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